Client accounts and invitation codes
For clients: create one account and use it with every company that invites you.
Joining with an invitation code
- 1Open the invitation email and click the link, or go to Client portal on documentlane.ai and enter the code from the email.
- 2Review who invited you, the documents requested and the expiry date, then click Start onboarding.
- 3Sign in, or create a client account. After you verify your email, the code is filled in for you.
Working with several companies
One client account can join any number of companies. Use the account switcher to move between them. Each company only sees what you send to them.
Passwords
While you type a new password, the rules are ticked off as you meet them. You can create the account once every rule is met.
If a code shows as invalid, expired or already used, ask the company that invited you to send a new invitation.
Still stuck? Email hello@documentlane.ai.
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