DocumentLanePick the ID
Families choose a driver's licence, passport, provincial/state ID, PR card or other government photo ID. You decide which types you accept.
ID VERIFICATION
Know who you're enrolling.
Add an ID check to any registration checklist. Choose a quick AI review, or add a data match with a credit bureau for higher-assurance intake.
Level 1 · AI check
AI reads the name, date of birth, expiry and issuer, masks the ID number, matches the name to the applicant and flags anything unusual. Every result goes to manual review.
Included in paid plans.
Level 2 · Data match
Everything in Level 1, plus the name, date of birth and address are checked against identity records from a credit bureau. Reviewers see Match, Partial match or No match for each field. The applicant gives consent first, and the check doesn't affect their credit score.
Professional plan and up, charged per check.
How it works
Snap it on a phone
On a computer? Scan a QR code and take the ID photos and selfie with the phone camera. The computer updates automatically.
AI checks it
Name match, expiry, ID type, layout against the issuer's public format, signs of editing or screen photos, and an optional selfie comparison.
Staff approve
Reviewers see the photos, extracted details and every flag side by side, then approve or ask for a new ID.
DocumentLane's ID verification is AI-assisted document review, not certified identity verification. Your staff make the final decision. ID photos are stored privately and ID numbers are shown masked.