Terms and Conditions

1. Acceptance of terms

1.1 These Terms and Conditions (“Terms”) govern your access to and use of DocumentLane, including the website at documentlane.ai and the DocumentLane application (the “Service”), operated by Bluazure Inc., a company based in British Columbia, Canada (“Bluazure”, “we”, “us”, or “our”). By accessing or using the Service, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, do not use the Service.

1.2 If you accept these Terms on behalf of an organization, you confirm that you have authority to bind it, and “you” refers to that organization.

2. Definitions

2.1 “Customer” means the organization that registers an account on the Service. “User” means any individual invited to use the Service on behalf of a Customer, including employees and invited subcontractors. “Content” means documents, certificates of insurance, and other materials uploaded to or created in the Service.

3. Access and accounts

3.1 Access to the Service is currently offered on an invitation basis. Registration requires a valid work email address and, where applicable, an early-access invitation. You are responsible for the accuracy of the information you provide and for keeping your credentials confidential.

3.2 Each Customer is responsible for its Users’ activity on the Service. You must not share accounts, or use the Service to provide services to third parties without our written consent. Tell us promptly at hello@documentlane.ai if you suspect unauthorized access.

4. Free trials and early access

4.1 Free plans, trials, and early-access features are provided “as is”, without service commitments, and may be changed, limited, or ended at any time. Unless you choose a paid plan before a trial ends, the account moves to the free plan or its trial features stop.

5. Acceptable use

5.1 You agree not to: (a) use the Service for any unlawful purpose; (b) upload Content you do not have the right to upload, including Content that infringes intellectual property or privacy rights; (c) attempt to gain unauthorized access to the Service or other users’ accounts; (d) interfere with or disrupt the Service; (e) reverse engineer the Service except as permitted by law; or (f) use the Service to send spam or unlawful communications.

6. Customer Content and data

6.1 You retain all rights to Content you upload to the Service. You grant us a limited, non-exclusive licence to host, store, and process Content solely as necessary to provide and improve the Service, including generating summaries or documents you request.

6.2 You are responsible for the Content you upload and for having any required consents and legal basis, including from subcontractors whose documents and personal information you collect. For that information you decide how it is used, and we process it on your behalf and under your instructions, as described in our Privacy Policy.

7. No insurance, legal, or professional advice

7.1 The Service helps you collect, organize, and review documents. Coverage checks, expiry tracking, AI analysis, templates, and checklists are tools only. They are not insurance, legal, or risk-management advice, and they may be incomplete or inaccurate.

7.2 You remain solely responsible for deciding whether a certificate, endorsement, policy, or subcontractor meets your contractual and legal requirements, and for verifying coverage with the insurer or broker where needed. We are not a party to any contract between you and your subcontractors or insurers.

8. Intellectual property

8.1 The Service, including its design, text, graphics, software, and trademarks, is owned by Bluazure or its licensors and is protected by law. Nothing in these Terms transfers ownership of the Service to you.

8.2 We may use feedback you provide about the Service without restriction or attribution, on a royalty-free basis.

9. Confidentiality

9.1 Each party will protect the other’s non-public business, technical, and financial information with at least reasonable care, use it only for purposes of these Terms, and disclose it only to people who need it and are bound by similar obligations, or where required by law.

10. Fees, taxes, and payment

10.1 If you purchase a paid plan, billing is on a recurring basis as described at sign-up or in your order, and renews automatically until cancelled. Fees are billed in the currency stated at purchase and exclude applicable taxes, which you are responsible for, unless stated otherwise.

10.2 Plan changes, including downgrades and cancellations, take effect at the end of the current billing period unless otherwise stated. Fees already paid are non-refundable, including for partial periods, except where required by law.

10.3 If a payment fails or is overdue, we may suspend paid features after notice until it is resolved. We will give at least 30 days’ notice of any price increase, which takes effect at your next renewal.

11. Service availability

11.1 We aim to keep the Service available and may perform maintenance that temporarily interrupts it. Except as expressly stated in these Terms, the Service is provided on an “as is” and “as available” basis, without warranties of any kind, including merchantability, fitness for a particular purpose, and non-infringement. During the early-access period, features and availability may change without notice.

12. Indemnity

12.1 You will defend and indemnify Bluazure against third-party claims arising from Content you upload without the necessary rights or consents, or from your breach of section 5.

12.2 We will defend and indemnify you against third-party claims that the Service, as provided by us, infringes that party’s intellectual property rights, except to the extent the claim arises from your Content or from combining the Service with something we did not provide.

13. Limitation of liability

13.1 To the maximum extent permitted by law, neither party is liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, lost data, or business interruption, including losses arising from an uninsured or under-insured subcontractor.

13.2 Our total aggregate liability arising out of or relating to the Service is limited to the greater of the fees you paid us in the twelve (12) months before the claim, or one hundred Canadian dollars (CAD 100). Nothing in these Terms limits liability that cannot be limited by law, including for gross negligence or wilful misconduct.

14. Termination and data export

14.1 You may stop using the Service and close your account at any time. We may suspend or terminate access if you materially breach these Terms, or if we discontinue the Service, with reasonable notice where practicable.

14.2 After termination, your Content remains available for export for 30 days. After that we may delete it, except where we must keep it by law. Sections that by their nature should survive termination, including 6, 7, 9, 12, 13, and 17, survive.

15. Third-party services and links

15.1 The Service may link to or integrate with third-party websites and services, such as identity providers and payment processors. We do not control them and are not responsible for their content, availability, or practices, and their own terms apply.

16. Governing law

16.1 These Terms are governed by the laws of the Province of British Columbia and the federal laws of Canada applicable therein, without regard to conflict-of-law rules. The courts of British Columbia have exclusive jurisdiction over disputes arising from these Terms.

17. General

17.1 Force majeure: neither party is liable for delays or failures caused by events beyond its reasonable control, such as natural disasters, outages of internet or hosting providers, or government action.

17.2 Assignment: you may not assign these Terms without our written consent. We may assign them to an affiliate or a successor of the DocumentLane business.

17.3 Severability and waiver: if any provision is found unenforceable, the rest remains in effect. Failing to enforce a provision is not a waiver of it.

17.4 Entire agreement: these Terms, the Privacy Policy, and any order form you sign are the entire agreement between us about the Service and replace prior discussions. If an order form conflicts with these Terms, the order form controls.

17.5 Notices: we send notices to the account owner’s email address or through the Service. You can send notices to hello@documentlane.ai.

18. Changes to these Terms

18.1 We may update these Terms from time to time. We will notify Customers of material changes by email or through the Service at least 14 days before they take effect. Continued use after that date constitutes acceptance.

19. Contact

19.1 Bluazure Inc., British Columbia, Canada. Questions about these Terms can be sent to hello@documentlane.ai.